Absolutely not. In Texas, you have the legal right to choose your own collision repair shop. Insurance companies may suggest a preferred shop, but B & D Paint & Body works with all major insurance providers and always prioritizes your best interests. We make sure your repairs are completed to factory standards rather than based on insurance company shortcuts.

Collision repair addresses structural or cosmetic damage after an accident and often includes panel replacement, painting, or frame straightening. Paintless dent repair, or PDR, is a noninvasive technique that removes dents such as hail damage or parking lot dings without the need for painting. It is faster, more cost effective, and preserves your original factory paint when possible.

Not always. If you are not at fault, your premium usually does not change. However, policies vary from provider to provider. We are happy to help you understand your options and can work directly with your insurance adjuster to make the process easier. If you prefer, we can also provide an estimate first so you can decide whether to involve insurance.

The timeline depends on the damage. Minor repairs may take two to five days, while more complex collision repairs can take one to two weeks depending on parts and severity. We provide a clear timeline up front, keep you updated throughout the process, and assist with rental car arrangements if necessary.

That is completely normal. Insurance estimates can be confusing and often overlook hidden damage that is not visible until disassembly. We review the estimate with you, identify anything that was missed, and communicate directly with the insurance company to make sure your vehicle is properly repaired. Our goal is to restore it the right way, not just the cheapest way.